Privacy Policy

1. Overview

This Privacy Policy explains how personal data is collected, used, and protected when you access and interact with this website.
We are committed to handling personal information responsibly and in accordance with applicable Austrian and European data protection laws.

2. Data Controller

Data Controller: Website Operator
Location: Austria
Contact: Available via the website's official contact section

All processing activities are carried out in accordance with:

General Data Protection Regulation (GDPR)
Austrian Data Protection Act (Datenschutzgesetz – DSG)

3. Information We May Collect

Depending on your interaction with the website, we may process the following categories of data:

Name (if voluntarily provided)
Email address
Phone number (where submitted)
IP address
Device type, browser, and technical identifiers
Website usage data and interaction patterns
Information submitted via contact or enquiry forms

Where a service request or booking is made, additional relevant information may be collected strictly for the purpose of fulfilling that request.

4. Purpose of Processing

Personal data may be processed for the following purposes:

Responding to enquiries and communications
Managing bookings or service-related requests
Providing requested services
Sending important service-related updates
Complying with legal and regulatory obligations
Maintaining, securing, and improving website functionality

5. Lawful Basis for Processing

Personal data is processed only where a lawful basis exists, including:

Your explicit consent (Art. 6(1)(a) GDPR)
Performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR)
Compliance with legal obligations (Art. 6(1)(c) GDPR)
Legitimate interests pursued by the website operator (Art. 6(1)(f) GDPR), provided these are not overridden by your rights and freedoms

6. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or to comply with applicable legal obligations.
Once the data is no longer required, it is securely deleted or anonymised.

7. Data Sharing

Personal data is not sold or disclosed to third parties, except in the following cases:

Where required by law or regulatory authorities
Where necessary to provide requested services
Where the user has given explicit consent

If personal data is transferred outside the European Economic Area (EEA), appropriate safeguards (such as Standard Contractual Clauses) are implemented to ensure an adequate level of protection.

8. Security Measures

Appropriate technical and organisational measures are implemented to protect personal data against unauthorised access, misuse, loss, or alteration.
Access to personal data is limited to authorised individuals only.

9. User rights

Under applicable data protection laws, you have the right to:

Be informed about how your data is processed
Access your personal data
Request correction of inaccurate or incomplete data
Request deletion of your data (right to erasure)
Restrict or object to certain processing activities
Receive your data in a structured, commonly used format (data portability)
Withdraw consent at any time (where processing is based on consent)

You also have the right to lodge a complaint with the competent supervisory authority:

Supervisory Authority (Austria):
Austrian Data Protection Authority (Datenschutzbehörde – DSB)